Refunds & Returns
We offer worldwide shipping through trusted couriers to ensure reliable and secure delivery.
Sweden
Delivery time: 1–5 business days, always free shipping.
Carriers: PostNord, DHL
International
Delivery time: 2–6 business days with UPS Express
A tracking link will be emailed to you once your order has been dispatched.
Customs & Import Duties
Orders within Sweden: VAT is included in the price.
Returns & Exchanges
We truly hope you’ll love your L’ange Vivant pieces. If for any reason you wish to return an item, you may do so within 7 days of receiving your order.
Return conditions:
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Items must be unused, unwashed and in original condition with all tags attached.
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Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly delivered.
Refunds will be processed to your original payment method once we have received and inspected the return.
Return address:
L’ange Vivant
Bräckegatan 2
16261 Stockholm
Sweden
To begin a return, please contact us at info.langevivant@gmail.com and we’ll provide you with instructions and a return form.
Faulty or Damaged Items
If your order arrives damaged or defective, please email us at info.langevivant@gmail.com as soon as possible with your order number and photos of the issue.
We will arrange a replacement, repair, or refund — and cover the return shipping costs for approved claims.
Uncollected Packages
If a package is returned to us due to non-collection, a handling and return fee will be deducted from your refund.
Questions?
For any questions about shipping or returns, feel free to reach out to us at info.langevivant@gmail.com.